Microsoft 365: Diensteausfall am 12./13.11.2019?

Wie es ausschaut, hat es am 13.11.2019 erneut einen Ausfall der Dienste bei Microsoft 365 gegeben. Benutzer waren zeitweise nicht in der Lage, auf bestimmte Funktionen von Microsoft 365 zuzugreifen.


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Blog-Leser Andreas P. hat mir die Statusmeldungen für Microsoft 365 per Mail zukommen lassen. Die Störung begann bereits am 12. November 2019, hielt aber am 13.11. 2019 an.

-13.11.2019 16:36:12

Title: Intermittently unable to access some Microsoft 365 services

User Impact: Users may be intermittently unable to access some Microsoft 365 services.

More info: Microsoft Teams, SharePoint Online and Skype for Business may be impacted by this event.

Current status: We’re seeing intermittent access and performance problems for specific Microsoft 365 services. We’re connecting traffic to alternate infrastructure to mitigate impact.

Scope of impact: This is affecting users based in India and impact is intermittent.

Next update by: Wednesday, November 13, 2019, at 5:00 PM UTC

-13.11.2019 09:13:30

Title: Delays sending and receiving email

User Impact: Users may encounter delays of over an hour when sending and receiving email.

Current status: We’re reviewing database logs to see if there are any issues with latency, that could be causing impact.

Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure.

Root cause: A recent migration into the affected infrastructure caused an imbalance in the processing of requests and resulted in impact.

Next update by: Wednesday, November 13, 2019, at 9:30 PM UTC

-13.11.2019 05:28:09

Title: Delays receiving emails

User Impact: Users may encounter delays of over an hour before receiving emails.

Current status: We’re continuing to look into the impacting migration and monitoring availability after making changes to reduce the migration priority. Laterally, we’re checking into the affected infrastructure to isolate any additional impacting scenarios and determine our next steps.

Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure.

Root cause: A recent migration into the affected infrastructure caused an imbalance in the processing of requests and resulted in impact.

Next update by: Wednesday, November 13, 2019, at 8:30 AM UTC

-13.11.2019 03:17:33

Title: Delays receiving emails

User Impact: Users may encounter delays of over an hour before receiving emails.

Current status: We’ve determined that a recent migration into the affected infrastructure caused an imbalance in the processing of requests and resulted in impact. We reduced the priority of migrations to reduce mail delivery throttling and are monitoring the processing of the backlog of requests as they recover.

Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure.

Root cause: A recent migration into the affected infrastructure caused an imbalance in the processing of requests and resulted in impact.

Next update by: Wednesday, November 13, 2019, at 4:30 AM UTC

-13.11.2019 01:25:05

Title: Delays receiving emails

User Impact: Users may encounter delays of over an hour before receiving emails.

Current status: We’re looking into an ongoing migration occurring on the affected infrastructure that we suspect may be contributing to impact to determine our next steps.

Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure.

Next update by: Wednesday, November 13, 2019, at 2:30 AM UTC

-12.11.2019 23:25:49

Title: Delays receiving emails

User Impact: Users may encounter delays of over an hour before receiving emails.

Current status: We’ve identified a portion of infrastructure which facilitates email delivery that is experiencing disk latency and are working to resolve this issue.

Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure.

Next update by: Wednesday, November 13, 2019, at 12:30 AM UTC

-12.11.2019 22:12:20

Title: Delays receiving emails

User Impact: Users may encounter delays of over an hour before receiving emails.

Current status: We’re reviewing system telemetry to identify the cause.

Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure.

Next update by: Friday, November 8, 2019, at 10:30 PM UTC

-12.11.2019 21:48:06

Title: Delays receiving emails

User Impact: Users may encounter delays of over an hour before receiving emails.

Current status: We’re investigating a potential issue and checking for impact to your organization. We’ll provide an update within 30 minutes.

Bleibt die Frage, ob jemand betroffen war und ob die Probleme behoben sind?


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5 Antworten zu Microsoft 365: Diensteausfall am 12./13.11.2019?


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  2. Chris sagt:

    Lustigerweise fingen genau nach der letzten MS Statusmeldung gestern die Verbindungsprobleme von Vodafone, 1&1, Telekom, Youtube, Amazone Prime und Co. an.

    Hat MS da etwa etwas zuviel Traffic umgeleitet …. ;-)

  3. Phadda sagt:

    Das sind die Nachwehen der Ignite… Viel angekündigt “now” und dann paar Stunden später bröselts :D

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  5. Roland Moser sagt:

    Das ganze Cloud-Zeugs ist einfach nur gefährlich, sofern es ausser Haus ist.

    • Phadda sagt:

      On Premise ist auch nicht besser, dafür ist es zu langsam was die Entwicklung angeht und fehler gibt es da auch genügend. Das perfekte System wird es eh nicht geben…

      • JohnRipper sagt:

        Eben. Das Zeug im eigenen Serverraum muss auch erstmal laufen. Nur dann wäre es echt “On Premise”, die meisten haben ihre Server doch im nächsten RZ stehen und dann ist das eigentlich auch schon wieder “Cloud”.

        Und selbst bei “On Premise” betreibt man nicht jeden Service an jedem Standort.

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